Yes, you can cancel the orders you have placed if your order has not yet been dispatched. We do not accept Order cancellation requests once after the product has been dispatched.
Yes, you can cancel the orders you have placed if your order has not yet been dispatched. We do not accept Order cancellation requests once after the product has been dispatched.
1. What locations do you deliver currently?
We currently deliver all over Chennai.
2. When can I expect my orders to be delivered?
For all products that are “INSTOCK”, we generally dispatch your order within 72 hours of Order confirmation. In some cases, it may take longer to process the orders due to non-availability of stocks or procurement delays.
All our products are transported and delivered by the JFA Delivery Team. We make all efforts to deliver your orders within the estimated delivery time mentioned on the product page.
3. What should I do if I haven’t received my orders within the estimated delivery date?
We make sure to deliver all our products within the provided delivery dates. However, due to some unforeseen circumstances, there may be delays in delivery. In the case of delays, we will communicate to you the status of your shipment by calls or email. In the rare case that you have not received any communication from us, you can contact our customer care team and get in touch with us to know the status of your shipments.
4. What are the Shipping Charges?
There are no shipping charges applicable and all our shipments are free.
5. Are there any Additional charges?
You don’t have to pay any additional charges. All additional charges like Taxes are included in the price of the item.
6. How can I track my Orders?
We make all efforts to deliver our orders within the delivery time mentioned for each product. However, you can check the status of your orders by calling us or sending an email to [email protected]
7. Can I receive my Orders at a different address?
Yes, you can mention a shipping address that is different from your billing address.
8. What is my responsibility on receiving the product?
After receiving the product, it is the responsibility of the customer to check the product for any defects, damages, breakages, cracks, chip-offs, unfinished patches, or borer / insect infestations.
9. What should I do in case the product I have received is damaged?
All our products pass through stringent quality control measures to ensure that all our products maintain high-quality standards. However, if you have received any product in a damaged condition, do not accept the delivery of the product from our delivery personnel. Please write to us @ [email protected] or call us at 044-46795579 to register our return request we shall ship you a replacement product.
10. What If I am not available at home at the time of delivery?
Our delivery team will call and inform you before making the delivery at your place. If however, for any reasons if you are not available at the time of delivery, please make an alternate delivery arrangement.
11. Can I change my shipping address after placing my Order?
Please call our customer care team at 044-46795579 and provide your new shipping address.
12. Do you provide product installation services?
Yes, if the item requires assistance for assembly, we provide free installations services. For products that can be self-assembled, we provide a manual to help you with self-assembly.
We endeavor to provide our customers the best online shopping experience by providing quality furniture. If you are not satisfied with our products for any reasons, we try to resolve your issues in a satisfactory manner.
This document defines the scope of privacy and degree of confidentiality protecting the information
which the User inputs during account registration at the Site and normal use of the services,
programs and facilities of www.jfa.in. At any time the User can, at his/her discretion, allow or forbid
the collection and use of his/her personal information.
By using this Site, the User provides his/her consent to the Company to collect, use and discloses
User's personal information according to the rules and provisions of this agreement.
www.jfa.in is owned and operated by Jayabharatham Furniture Pvt. Ltd. (hereinafter "Company”)
and the Company hereby proclaims and accepts its responsibility to protect the User's private
information. This document contains the rules upon which such information is gathered and used.
These rules apply to any personal and non personal information gathered at and/or by the Company.
1. PERSONAL INFORMATION: The Company requires Users who register to use its services
("Services") offered on the Site to give contact information, such as their name, company name,
address, phone number, email address, sex, Date of Birth, Marital status and billing information (if
require), such as billing name and address, and the number of users within the organization that will
be using the services. At the time you express interest in attaining additional information, or when
you register for the service, we may also ask for additional personal information, such as title,
department name, fax number, or additional company information, such as annual revenues,
number of employees, or industry. Users can update their personal information at any time by
logging into the Website and editing their Personal Information within setup. Users can view their
updated profile to confirm their edits have been made.
2. NON-PERSONAL INFORMATION: The Company also collects non-personal information from you,
such as your browser type, the URL of the previous website you visited, your ISP, operating system,
and your Internet protocol (IP) Address ("Non-Personal Information"). Non-Personal Information
cannot be easily used to personally identify the User.
3. USE OF USER’S INFORMATION: The Company uses the information that it collects to set up
services for its Users. Users’ email addresses and any personal customer information will not be
distributed or shared with third parties except to the extent necessary to provide the User with a
requested service, or under circumstances required by law. The Company will disclose User’s
personal information when we believe in good faith that any applicable law, regulation, or legal
process requires it, or where the Company believes disclosure is necessary to protect or enforce its
rights or the rights of another user. We also disclose aggregated User statistics in order to describe
our services and reach to prospective partners, advertisers, and other third parties. However,
aggregate data is not traceable to the User specifically. The Company may use contractors to help us
with our operations. Some or all of these contractors may access our databases of user information.
These contractors will enter into an agreement with the Company that places restrictive provisions
on their use and disclosure of all information they obtain through the relationship. The Company
may share personal information with global partners for the purpose of providing Users with high
quality, localized service. The Company may use Non-Personal Information to track the use of the
Website and for other internal purposes, such as providing, maintaining, evaluating, and improving
the Services and the Website.
4. THIRD PARTY SITES: www.jfa.in contains links to other Websites. The Company is not responsible
for the privacy practices or the content of these other Web sites. Users and visitors must check the
policy statement of these others Web sites to understand their policies. Users and visitors who
access a linked site may be disclosing their private information. It is your responsibility to keep such
information private and confident.
5. OPT-OUT POLICY: Users can opt out of being contacted by the company, or receiving information
from the Company, at any time by sending an email to [email protected] The Site offers its visitors and
Users a means to choose how it may use information provided. If, at any time after registering for
information or ordering services, the User changes his mind about receiving information from
www.jfa.in or about sharing your information with third parties, send us a request specifying your
new choice. Simply send the request to [email protected]
6. USER’S USE OF CONTENT: Except for content posted or submitted by the User or any other visitors
to the Site, all of the content available on or through the Services and/or the Site, including without
limitation, text, photographs, graphics and video and audio content, is owned by the Company and
our licensors and is protected by copyright, trademark, patent, and trade secret laws, other
proprietary rights, and international treaties. User acknowledges that the Services and any
underlying technology or software used in connection with the Services contain the Company’s
proprietary information. The Company gives the User permission to use the aforementioned content
for personal, non-commercial purposes only and does not transfer any intellectual property rights to
the User. User may print, download, and store information from the Site for your own convenience,
but User may not distribute, republish (except as permitted in this paragraph), sell, or exploit any of
the content, or exploit the Site in whole or in part, for any commercial gain or purpose whatsoever.
Except as is expressly and unambiguously provided herein, the Company does not grant the User any
express or implied rights and all rights in the Site and the Services not expressly granted by the
Company to the User are retained by the Company.
7. DISCLAIMER OF WARRANTIES: The Company provides the site and the services "as is”, "with all
faults” and "as available.” The Company makes no express or implied warranties or guarantees
about the services. To the maximum extent permitted by law, the Company disclaims all such
warranties, including all statutory warranties, with respect to the services and the site, including
without limitation any warranties that the services are merchantable, of satisfactory quality,
accurate, fit for a particular purpose or need, or non-infringing. The Company does not guarantee
that the results that may be obtained from the use of the services will be effective, reliable or
accurate or will meet your requirements.
8. LIMITATION OF LIABILITY: User’s sole and exclusive remedy for any dispute with the company is
the cancellation of User’s registration. In no event shall the Company’s total cumulative liability to
the User for any and all claims relating to or arising out of User’s use of the services or the site,
regardless of the form of action, exceed the greater of: (a) the total amount of fees, if any, that you
paid to utilize the site or the services or (b) Rs.1000. The Company shall in no event be liable to the
User (or to any third party claiming under or through the User) for any indirect, special, incidental,
consequential or exemplary damages arising from User’s use of, or inability to use, the site and/or
the services. These exclusions apply to any claims for lost profits, lost data, loss of goodwill, work
stoppage, computer failure or malfunction, or any other commercial damages or losses, even if the
Company knew or should have known of the possibility of such damages, because some states or
jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental
damages, in such states or jurisdictions, our liability shall be limited to the extent permitted by law
9. FORUMS AND INTERACTIVE SERVICES: There may be interactive services within the site, such as
blogs, chat rooms, forums, instant messaging etc., and other service member zones that allow them
to input their data, details, materials, comments or other similar communications. Using such
services, the User should realize that they are open for wide access and review, and any personal
data that he/she published or provided during registration may become viewable by third parties.
The Company is not responsible for the security of the User’s information that is passed by the User
to third parties or provided during use of such services. Materials that will be placed by the User in
such areas of the Site will be stored in systems of Company for an indefinite time, if otherwise not
directly documented in each particular case.
10. MINOR USERS: The Company does not intend to and will not purposely collect, require or
request personal information from persons under 18 years of age without permission from parent or
legal guardian. If the User is a minor, he/she should not enter his/her personal information or use
the site in any way prior to obtaining the consent of the parent or legal guardian.
any time without notice. In case of a substantial change of confidentiality rules and policies of use of
the User's personal information, the Company shall publish the changes on the site. The User is
advised to refer to the text of this page at each visit to the site.
Terms and Conditions of Service
Please read the following terms and conditions very carefully as your use of service are subject to
your acceptance of and compliance with the following terms and conditions ("Terms").
1.1.By subscribing to or using any of our services you agree that you have read, understood and are
bound by the Terms, regardless of how you subscribe to or use the services and does not require any
physical or digital signatures. If you do not want to be bound by the Terms, you must not subscribe
to or use our services. These terms is published in accordance with the provisions of Information
Technology (Intermediaries guidelines) Rules, 2011 that require publishing the terms and Conditions,
1.2.In these Terms, references to "you" or "User" shall mean the end user accessing the
Website/Service, its contents and using the Services offered through the Website. "Service
Providers" mean independent third party service providers, and "we", "us" and "our" shall mean
Jayabharatham Furniture Pvt. Ltd., its franchiser, affiliates and partners.
2.Services Offered: Jayabharatham Furniture Pvt. Ltd. provides a number of Internet-based services
through the Web Site (all such services, collectively, the "Service"). Upon placing an order,
Jayabharatham Furniture Pvt. Ltd. shall ship the product to you and be entitled to its payment for
3.Pricing: All the products listed on the Site will be sold at MRP unless otherwise specified. The prices
mentioned at the time of ordering will be the prices charged on the date of the delivery. Although
prices of most of the products do not fluctuate on a daily basis but some of the commodities prices
do change on a daily basis. In case the prices are higher or lower on the date of delivery, no
additional charges will be collected or refunded as the case may be at the time of the delivery of the
order. You can view your tentative bill online after confirmation of your order. Your final bill will be
mailed to your e-mail ID before delivery of your products. You will be provided a copy of the same at
the time of delivery. Payment is to be made immediately on delivery of the products. Payment can
be made by mode of cash or through credit/debit cards. We do not accept other mode of payments
such as Sodexo, Ticket Restaurant Coupons etc. jfa.in uses third party payment providers to receive
payments from you. jfa.in is not responsible for delays or erroneous transaction execution or
cancellation of orders due to payment issues. jfa.in takes utmost care to work with 3rd party
payment providers, but does not control their systems, processes, technology and work flows, hence
cannot be held responsible for any fault at the end of payment providers.
4.Delivery: Delivery will be made to the address specified by you on the account. It is your
responsibility to specify the correct and detailed address for delivery. You will see the final delivery
charges for your order on the checkout page during the order process. Please check this carefully
before confirming your order. Our maximum delivery time will be 14 days and our minimum delivery
time will be 7 days, depends on the location and city.
5.Communication: You will be required to enter a valid phone number while placing an order on the
Website. By registering your phone number with us, You consent to be contacted by us via phone
calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will
not use your personal information to initiate any promotional phone calls or SMS.
6.Colours: We have made every effort to display the colours of our products that appear on the
Website as accurately as possible. However, as the actual colours you see will depend on your
monitor, we cannot guarantee that your monitor's display of any colour will be accurate. We do not
provide any guarantee on the product shapes, colours, dimensions, etc.
7.Cancellation by Site / Customer: You as a customer can cancel your order anytime before the
product has been shipped. In such a case we will refund any payments already made by you for the
order. Unfortunately, an order cannot be cancelled once the item has been delivered to you or the
product in shipped by our delivery team. If we suspect any fraudulent transaction by any customer
or any transaction which defies the terms & conditions of using the website, we at our sole
discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions
and customers and would deny access to them or cancel any orders placed by them.
8.Indemnity: You agree to defend, indemnify and hold harmless Jayabharatham Furniture Pvt. Ltd.,
its employees, directors, officers, agents and their successors and assigns from and against any and
all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or
arising out of claims based upon your actions or inaction, which may result in any loss or liability to
Jayabharatham Furniture Pvt. Ltd. or any third party including but not limited to breach of any
warranties, representations or undertakings or in relation to the non-fulfilment of any of your
obligations under this Agreement or arising out of the your violation of any applicable laws,
regulations including but not limited to Intellectual Property Rights, payment of statutory dues and
taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other
subscribers and infringement of intellectual property or other rights. This clause shall survive the
expiry or termination of this Agreement.
9.Disclaimer and Limitation of Liability: THE INFORMATION, SERVICES, AND DATA MADE AVAILABLE
AT THIS WEBSITE ARE PROVIDED ON AN "AS-IS" BASIS FOR INFORMATIONAL PURPOSES ONLY AND
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
JAYABHARATHAM FURNITURE PVT. LTD. LIABILITY FOR ANY CLAIM ARISING UNDER OR RELATING TO
THIS TERMS OR ANY SERVICE SHALL BE LIMITED TO DIRECT DAMAGES AND SHALL NOT EXCEED THE
AMOUNT PAID, AND ANY AMOUNTS OWED BUT NOT YET PAID, FOR THE RELEVANT ITEM.
10.Intellectual Property Rights:
10.1.Unless otherwise indicated or anything contained to the contrary or any proprietary material
owned by a third party and so expressly mentioned, Jayabharatham Furniture Pvt. Ltd. owns all
Intellectual Property Rights to and into the Website/Service, including, without limitation, any and
all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks,
trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable
or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
You acknowledge and agree that you shall not use, reproduce or distribute any content from the
Website belonging to Jayabharatham Furniture Pvt. Ltd. without obtaining authorization from
Jayabharatham Furniture Pvt. Ltd..
10.2.Jayabharatham Furniture Pvt. Ltd. is not responsible for the content of any third party sites and
does not make any representations regarding the content or accuracy of material on such sites. If
you decide to link to any such third party websites, you do so entirely at your own risk.
10.3.Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall
solely be responsible for any content that you provide or upload when using any Service, including
any text, data, information, images, photographs, music, sound, video or any other material which
you may upload, transmit or store when making use of our various Service. However, with regard to
the product customization Service (as against other Services like blogs and forums) you expressly
agree that by uploading and posting content on to the Website for public viewing and
reproduction/use of your content by third party users, you accept the User whereby you grant a
non-exclusive license for the use of the same.
11.Termination: Jayabharatham Furniture Pvt. Ltd. may suspend or terminate your use of the
Website or any Service if it believes, in its sole and absolute discretion that you have breached any of
the Terms. If you or Jayabharatham Furniture Pvt. Ltd. terminates your use of the Website or any
Service, Jayabharatham Furniture Pvt. Ltd. may delete any content or other materials relating to
your use of the Service and Jayabharatham Furniture Pvt. Ltd. will have no liability to you or any
third party for doing so. You shall be liable to pay for any Service or product that you have already
ordered till the time of Termination by either party whatsoever.
12.Applicable law: This site is created and controlled by Jayabharatham Furniture Pvt. Ltd.. The laws
of India shall apply and courts in Chennai shall have jurisdiction in respect of all the terms, conditions
and disclaimers. Jayabharatham Furniture Pvt. Ltd. reserves the right to make changes to the
website/service and the terms, conditions and disclaimers at any time and without information to
the customers/users of the services/website of Jayabharatham Furniture Pvt. Ltd..
13.Customer Services: If you have an order query, please e-mail us at [email protected] or call land line
number : 044-46795579.
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